Help & Support

Find answers to common questions, get help with your account, or contact our support team.

How do I get started with PAATA.AI?

Getting started is easy! Simply sign up for an account, choose your learning preferences, and start asking questions. Our AI will adapt to your learning style and provide personalized responses.

What types of questions can I ask?

You can ask any academic question across subjects like Mathematics, Science, History, Literature, and more. Our AI can help with homework, explain concepts, solve problems, and provide step-by-step solutions.

How accurate are the AI responses?

Our AI is trained on vast educational content and provides highly accurate responses. However, we always recommend verifying important information and using our responses as a learning aid rather than a final answer.

Can I upload images for analysis?

Yes! You can upload images of problems, diagrams, or text, and our AI will analyze them using OCR technology to extract text and provide relevant answers.

Is my data secure and private?

Absolutely. We take privacy seriously and use industry-standard encryption to protect your data. Your conversations and personal information are never shared with third parties.

What if I need help or have technical issues?

Our dedicated support team is here to assist you. Reach out via email (support@paata.ai), phone (+91 9900361943), or WhatsApp, and we'll get back to you promptly.

How do I change my subscription plan?

You can upgrade or downgrade your plan anytime from your profile settings. Changes take effect immediately, and you'll be charged or credited accordingly.

Can I change plans anytime?

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately.

Is there a free trial?

Yes! You can start with our free plan and upgrade when you need more features.

What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and digital wallets like Paytm, PhonePe, and Google Pay for Indian customers.

Do you offer student discounts?

Yes! Students with valid .edu email addresses get 50% off all paid plans. Pro plan available for just ₹399/month for students.

Can I cancel my subscription anytime?

Absolutely, you can cancel your subscription at any time with no questions asked. Your subscription will remain active until the end of the current billing cycle.

How quickly do you respond?

We typically respond to all inquiries within 24 hours during business days.

Do you offer phone support?

Yes! Our phone support is available Monday-Friday, 9AM-6PM.

Can I schedule a demo?

Absolutely! Contact us to schedule a personalized demo of PAATA.AI.

What languages do you support?

We support 10+ languages including English, Hindi, Kannada, Gujarati, and more.